Privacy Policy

Privacy Policy
Effective Date: July 15, 2026
At Hexalooms, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase our products.
1. Information We Collect
We may collect the following information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)
• Order history
• Account login details
• Device information, IP address, browser type, and cookies
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Manage your account.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our products and website experience.
• Offer promotions, discounts, and new product updates (with your consent where required).
• Prevent fraud and maintain website security.
3. Cookies
We use cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and personalize your shopping experience. You can manage cookie settings through your browser.
4. Payment Security
All online payments are processed through trusted third-party payment gateways. Hexalooms does not store your complete credit or debit card information on our servers.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
• Payment service providers
• Shipping and delivery partners
• Technology and website service providers
• Government authorities when required by law
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
7. Your Rights
You may have the right to:
• Access your personal information.
• Update or correct your information.
• Request deletion of your account or personal data.
• Opt out of promotional emails at any time.
• Request a copy of the information we hold about you.
8. Data Retention
We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:

Hexalooms
Email: support@hexalooms.com
Phone: +91 920797 8262